P.S. Frocks uses Australia Post to deliver orders throughout Australia and Internationally.
SAME DAY DISPATCH
Orders recieved by 2pm Mon-Fri AEST (excluding public holidays) will be dispatched same day.
**MELBOURNE CUP DISPATCH - Cut off for same day dispatch for Tuesday 5 November will be 1130am. Thank you xx
FREE SHIPPING ON AUSTRALIAN ORDERS OVER $150
All packages are sent via Australia Post Express Post with the following flat fee rates based on the weight of package:
Up to 500g - $11.90 / 501g – 1kg - $13.90 / 1.01kg - 3kg - $15.90 / 3.01kg - 5kg - $22.90
Most Australian Capital Cities can expect next day delivery. Please see link below for Australia Post overnight delivery network. For more remote areas please allow up to 3 days. See the Australia Post website for expected delivery time to your location – http://auspost.com.au/parcels-mail/delivery-areas.html
If you do not receive your parcel within 4 business days (excluding public holidays) and have checked with your local post office, please email us at: firstname.lastname@example.org with your name and order number and we will track your parcel.
NEW ZEALAND ORDERS
P.S. Frocks ships to New Zealand Monday - Friday (excluding Australian public holidays). To estimate your shipping cost, add your items to your Shopping Bag and use the Shipping Estimator Tool available.
P.S. Frocks ships internationally Monday - Friday (excluding Australian public holidays). To estimate your shipping cost, add your items to your Shopping Bag and use the Shipping Estimator Tool available.
A rough guide to shipping time as follows: Australia Post Airmail (no tracking) up to 12 business days / Express Post (tracking) 4-7 business days / Express Courier (tracking) up to 4 business days. Regional areas always allow an extra couple of days.
PICK UP BY APPOINTMENT
This service is available for Gold Coast residents only. Simply place your order as normal and chose "pick up by appointment" at the shipping options. Once the order is packed and ready for collection our staff will email you advising of pick up details from our Gold Coast warehouse.
Pre-orders will be dispatched on advised date, this information is on the particular items product page. If you order more than one item, all items will be held and shipped togther with pre-order.
We will be closed Friday 27 December, any orders placed after 2pm Tuesday 24 December will go out Monday 30th.
Hope you have a very Merry Christmas xx